Regulator Deployment Strategist — Public Sector

TRM Labs; United States, Northern America, Americas; Hybrid; USD 120,000 - 160,000; Full time

Job summary

TRM Labs is hiring a Public Sector Deployment Strategist focused on regulators who will help agencies adopt and scale TRM’s blockchain intelligence tools. The role requires US Citizenship and offers broad remote work, global collaboration, and direct interaction with regulator clients.

You will onboard new regulator customers, tailor training for each agency, and build executive relationships within the first 60–90 days while driving adoption and deployment milestones across the regulator

Qualifications

• 3–5+ years of experience with financial regulators.
• Experience with blockchain analysis and investigative tools.
• Ability to communicate complex ideas to technical and non-technical audiences.
• AI fluency and ability to deploy AI-driven solutions.
• Comfort with a remote-first environment.

Responsibilities

• Act as a trusted advisor for regulator customers, helping them maximize the effectiveness of TRM’s blockchain intelligence tools within their compliance, enforcement, and investigative workflows.
• Onboard new regulator customers and drive utilization milestones within 60 days, tailoring training and enablement to each agency’s unique regulatory mandate.
• Build and maintain strategic relationships with economic buyers at regulator agencies, connecting them to TRM executive leadership within the first 90 days.
• Develop and launch self-serve resources (regulator playbooks, onboarding guides, FAQ copilots) to scale support and reduce time to value across the regulator segment.
• Identify recurring regulator use cases and deliver scalable solutions (chatbots, workflow templates, standard query sets) that can be reused across multiple customers.
• Monitor customer usage, detect adoption gaps, and execute proactively to maintain ~90%+ retention and identify expansion opportunities.
• Serve as the Voice of the Customer for the regulator segment, surfacing product feedback and feature requests to Product and Engineering.

Skills

Regulatory experience

Blockchain analysis

Problem structuring

Communication skills

AI fluency

Remote work

Job description

TRM Labs is hiring a Public Sector Deployment Strategist focused on regulators who will help agencies adopt and scale TRM’s blockchain intelligence tools. The role requires US Citizenship and offers broad remote work, global collaboration, and direct interaction with regulator clients.

You will onboard new regulator customers, tailor training for each agency, and build executive relationships within the first 60–90 days while driving adoption and deployment milestones across the regulator