Crypto Investigations Deployment Strategist

present of AI; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

TRM Labs is seeking a Deployment Strategist to guide customers from first setup through steady use of our AI-powered crypto investigations platform. You will translate complex needs into actionable plans and help private sector teams realize real day-to-day value.

The role emphasizes customer-facing communication, comfort with technical products, and the ability to map investigative workflows to practical tool use. Experience explaining technical findings to non-technical investigators is a plus.

Qualifications

• Experience in customer-facing roles with tech products.
• Ability to translate messy investigative needs into clear plans.
• Comfort with AI-enabled platforms and crypto investigations.

Responsibilities

• Guide customers from onboarding to steady use of the platform.
• Translate customer needs into actionable deployment plans.
• Explain technical findings to non-technical investigators.
• Map investigation workflows to tool usage.

Skills

Customer facing

Communication

Tools

Blockchain tracing tools

Job description

TRM Labs is seeking a Deployment Strategist to guide customers from first setup through steady use of our AI-powered crypto investigations platform. You will translate complex needs into actionable plans and help private sector teams realize real day-to-day value.

The role emphasizes customer-facing communication, comfort with technical products, and the ability to map investigative workflows to practical tool use. Experience explaining technical findings to non-technical investigators is a plus.