Deployment Strategist, CTI

present of AI; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

TRM Labs is seeking a Deployment Strategist to guide customers from first setup through steady use of our AI-powered crypto investigations platform. You will translate complex needs into actionable plans and help private sector teams realize real day-to-day value.

The role emphasizes customer-facing communication, comfort with technical products, and the ability to map investigative workflows to practical tool use. Experience explaining technical findings to non-technical investigators is a plus.

Qualifications

• Experience in customer-facing roles with tech products.
• Ability to translate messy investigative needs into clear plans.
• Comfort with AI-enabled platforms and crypto investigations.

Responsibilities

• Guide customers from onboarding to steady use of the platform.
• Translate customer needs into actionable deployment plans.
• Explain technical findings to non-technical investigators.
• Map investigation workflows to tool usage.

Skills

Customer facing

Communication

Tools

Blockchain tracing tools

Job description

A Deployment Strategist on a go to market team typically asks for someone who can guide customers from first setup through steady use, turning a product into real day to day value. A strong candidate brings customer facing experience, comfort with technical products, and the ability to translate messy investigative needs into clear plans. Here the work centers on helping private sector teams use blockchain tracing tools to follow crypto linked crime.

How it fits the AI era

AI speeds up the sorting and linking of blockchain data, so the strategist spends less time on manual review and more on judgment about what matters to each customer. The human parts stay central: understanding an investigation workflow, building trust, and deciding how a tool fits real cases. This role sits where AI output meets the people who must act on it.

How it builds AI experience

The role builds hands on skill in applying AI to crypto investigations, from reading tracing results to shaping how customers adopt them. A candidate can strengthen this by learning how blockchain analysis and AI assisted pattern finding work in financial crime settings. Practice explaining technical findings to non technical investigators is worth building.

Worth showing

• Customer onboarding and adoption
• Blockchain tracing basics
• Clear technical communication
• Investigative workflow mapping

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About TRM Labs

An AI investigations platform that helps police, government agencies and financial institutions trace crypto-facilitated crime across the blockchain.