Public Sector AI Delivery Lead

Scale; Washington (District of Columbia); On-site; USD 199,000 - 249,000; Full time

Benefits offered by this job

Health, dental and vision coverage

Retirement benefits

Learning and development stipend

Generous PTO

Job summary

Scale is seeking a senior Technical Program Manager leader to run technical delivery for a high-impact Public Sector program in Washington, DC. You will mentor TPMs, define how Scale’s products come together for this program, and sequence releases with a focus on reducing risk and delivering value.

You will translate stakeholder needs into actionable delivery decisions, drive innovation, and partner with engineering and operations to tailor AI systems for government use cases.

Qualifications

• Active TS/SCI clearance.
• 7+ years of stakeholder management or customer-facing roles.
• Experience leading or mentoring program managers, engineers, or technical staff.

Responsibilities

• Lead and mentor a team of Technical Program Managers who own the program's key technical delivery areas, allocating scope, raising the technical bar, and unblocking them as they interface directly with stakeholders and end users.
• Own the technical shape of what we deliver: whether we are combining Scale's products in the right way, extending them in the right way for this program, and being deliberate about what genuinely warrants a bespoke build.
• Plan and sequence releases alongside engineering, anticipating technical risk early and putting engineering trade-offs in terms stakeholders can decide on.
• Serve as the senior technical voice to program stakeholders and users, translating operational needs into delivery decisions the team can execute against.
• Drive innovation and transformation by diving deep into technical and operational challenges, solving undefined problems, and delivering impactful solutions for Public Sector customers.
• Leverage technical concepts, tools, and expertise to create solutions from scratch or drastically improve existing solutions.
• Use data, analytics, and technical expertise to align internal resources and create tools that directly add value to customers in the public sector space.
• Transition AI/ML technologies and processes into working Public Sector products / solutions even when requirements are undefined or ambiguous.
• Partner with engineering, operations, and other public sector teams to build and deliver AI systems tailored to unique government use cases in the computer vision and generative AI domains.
• Set the technical direction for a cross-functional team of engineers, operations, and delivery staff to exceed the customer's AI/ML objectives.
• Manage the long-term health of the customer base by identifying and preempting areas of risk or concern.
• Build with an eye toward reuse, identifying where program work can generalize into durable capability and surfacing it to Product, while holding the line on the program's technical delivery goals.
• Address engineering problems alongside the product development teams.

Skills

TS/SCI clearance

Stakeholder management

Mentoring/leadership

Job description

Scale is seeking a senior Technical Program Manager leader to run technical delivery for a high-impact Public Sector program in Washington, DC. You will mentor TPMs, define how Scale’s products come together for this program, and sequence releases with a focus on reducing risk and delivering value.

You will translate stakeholder needs into actionable delivery decisions, drive innovation, and partner with engineering and operations to tailor AI systems for government use cases.