Public Sector AI Engagement Lead

Scale AI, Inc.; Colorado Springs (CO); On-site; USD 166,000 - 249,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

Retirement benefits

Learning & development stipend

Generous PTO

Commuter stipend

Job summary

Scale AI, Inc. seeks a senior delivery leader to manage government customer relationships and partner with Scale engineering to solve complex problems.

You will work inside secure facilities and travel 25–50% for onsite engagements and demonstrations. You will translate mission problems into AI and agentic workflow use cases, lead cross-functional teams across engineering, product, operations, and security, and drive adoption in operational environments while balancing executive expectations and

Qualifications

• Active TS/SCI clearance.
• 5+ years of experience in technical program management, software engineering, systems engineering, product management, technical consulting, or related technical delivery role.
• Demonstrated ability to build trust with senior executives and hands-on operational users.
• Experience translating complex customer workflows into structured technical or product requirements.
• Strong technical fluency to discuss AI, software systems, data, and agentic workflows.
• Excellent written and verbal communication with senior government leaders.

Responsibilities

• Own customer relationships across the account from senior government leaders to analysts and operators.
• Build structured user-engagement programs reaching operators and analysts using Scale's products daily.
• Translate operational workflows into well-defined AI and agentic workflow use cases with customers.
• Lead cross-functional teams across engineering, product, operations, security, and government stakeholders.
• Plan and execute customer engagement weeks, testing events, demonstrations, briefings, and onsite activities.
• Drive adoption of Scale capabilities in operational environments and feed user feedback into product requirements.

Skills

Technical program management

Software engineering

Systems engineering

Product management

Technical consulting

Executive communication

Job description

Scale AI, Inc. seeks a senior delivery leader to manage government customer relationships and partner with Scale engineering to solve complex problems.

You will work inside secure facilities and travel 25–50% for onsite engagements and demonstrations. You will translate mission problems into AI and agentic workflow use cases, lead cross-functional teams across engineering, product, operations, and security, and drive adoption in operational environments while balancing executive expectations and