Public Sector Administrative & Program Support Specialist

TSA Hiring Service; Erie (Erie County); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration, Department of Homeland Security, is seeking a Program Assistant to provide administrative and program support to managers and employees in Erie. The role involves coordinating daily office activities, maintaining records, preparing reports, and communicating with internal and external contacts.

You will schedule meetings, track deadlines, assist with payroll and HR tasks, and help implement new procedures.

Qualifications

• Specialized experience in administrative or program support in a busy office
• Experience preparing reports, spreadsheets, or presentations
• Tracking deadlines, assignments, records, or performance information
• Researching information in files, databases, and electronic systems
• Monitoring program metrics and identifying discrepancies
• Supporting payroll, timekeeping, finance, HR, or scheduling functions
• Making recommendations based on administrative findings or reports
• Using office software to organize information and support multiple assignments

Responsibilities

• Provide administrative and program support to TSA managers and employees
• Help coordinate daily office activities, projects, and operational assignments
• Compile, organize, track, and analyze program information
• Maintain electronic records, spreadsheets, reports, and administrative files
• Prepare correspondence, meeting materials, reports, and internal communications
• Schedule meetings, maintain calendars, and track deadlines or action items
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas
• Monitor program metrics and help identify incomplete or inconsistent information
• Research files, records, policies, and electronic systems
• Support the implementation of new office procedures and administrative systems
• Communicate with employees, managers, timekeepers, financial staff, and external contacts
• Review administrative work for accuracy, completeness, and compliance with established procedures

Skills

Organization and attention to detail

Written and verbal communication

Data entry, tracking, and basic分析

Microsoft Office

Calendar coordination

Customer service

Multitasking

Discretion with sensitive information

Job description

Transportation Security Administration, Department of Homeland Security, is seeking a Program Assistant to provide administrative and program support to managers and employees in Erie. The role involves coordinating daily office activities, maintaining records, preparing reports, and communicating with internal and external contacts.

You will schedule meetings, track deadlines, assist with payroll and HR tasks, and help implement new procedures.