Public Safety Dispatcher/Telecommunicator - Save Lives

Regional 911 Intake Solutions; Sutton-Alpine (AK); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Paid leave

Professional development

Job summary

Regional 911 Intake Solutions in Sutton, AK seeks Public Safety Dispatchers and Telecommunicators to join an information-flow role supporting emergency responders. You will handle requests, verify locations, and coordinate resources using CAD and radio systems.

The position emphasizes accurate typing, active listening, and clear communication while adapting to nights, weekends, and overtime depending on staffing needs.

Qualifications

• High school diploma or equivalent required; certifications vary by jurisdiction.
• Accurate typing, active listening, and clear communication are essential.
• Ability to switch between tasks and follow agency procedures.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources and monitor unit status.

Skills

Typing

Active listening

Clear communication

Multitasking

Decision making

Education

High school diploma

Tools

CAD system

Radio systems

Job description

Regional 911 Intake Solutions in Sutton, AK seeks Public Safety Dispatchers and Telecommunicators to join an information-flow role supporting emergency responders. You will handle requests, verify locations, and coordinate resources using CAD and radio systems.

The position emphasizes accurate typing, active listening, and clear communication while adapting to nights, weekends, and overtime depending on staffing needs.