Public Safety Dispatcher & Telecommunicator: Impactful Role

Regional 911 Intake Solutions; Sims (AR); Vor Ort; USD 36.000 - 58.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Zusammenfassung

Regional 911 Intake Solutions seeks dispatch professionals to join Sims, AR public safety teams. You will handle emergency and nonemergency calls, verify locations, and coordinate with responders using CAD, mapping, and radio systems.

Responsibilities include prioritizing requests, maintaining records, and complying with information-security rules. The role may involve rotating shifts and overtime depending on staffing and emergencies.

Qualifikationen

• A high school diploma or recognized equivalent is commonly required.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.
• Certifications depend on the services handled and jurisdiction’s training standards.

Aufgaben

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Kenntnisse

Typing

Active listening

Clear communication

Multitasking

Ausbildung

High school diploma

Tools

CAD systems

Radio systems

Mapping systems

Jobbeschreibung

Regional 911 Intake Solutions seeks dispatch professionals to join Sims, AR public safety teams. You will handle emergency and nonemergency calls, verify locations, and coordinate with responders using CAD, mapping, and radio systems.

Responsibilities include prioritizing requests, maintaining records, and complying with information-security rules. The role may involve rotating shifts and overtime depending on staffing and emergencies.