Public Safety Dispatcher / Telecommunicator — 24/7 Impact

Regional 911 Intake Solutions; Paris (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid leave

Professional development

Job summary

Regional 911 Intake Solutions in Puryear, TN is seeking Public Safety Dispatchers and Telecommunicators to support call taking, dispatch, and coordination of emergency resources. Responsibilities include accurate typing, active listening, and maintaining situational awareness while following agency procedures.

Offered roles may require night, weekend, or holiday shifts with potential overtime. Training and certifications vary by jurisdiction and service area, and successful candidates will

Qualifications

• High school diploma or equivalent commonly required.
• Proven accuracy in typing, active listening, and clear communication.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing speed

Active listening

Clear communication

Education

High school diploma or equivalent

Tools

CAD systems

Radio systems

Mapping software

Telephone systems

Job description

Regional 911 Intake Solutions in Puryear, TN is seeking Public Safety Dispatchers and Telecommunicators to support call taking, dispatch, and coordination of emergency resources. Responsibilities include accurate typing, active listening, and maintaining situational awareness while following agency procedures.

Offered roles may require night, weekend, or holiday shifts with potential overtime. Training and certifications vary by jurisdiction and service area, and successful candidates will