Emergency Communications Dispatcher

Regional 911 Intake Solutions; Town of Mexico (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health coverage

Paid leave

Professional development

Job summary

Regional 911 Intake Solutions in the United States seeks a Public Safety Dispatcher/Telecommunicator to manage emergency and nonemergency calls, verify locations, and coordinate response. You will operate dispatch and radio systems, prioritize incidents, and document actions while maintaining security and accuracy.

This role may require night/weekend shifts and overtime. Entry-level and experienced candidates are considered; a high school diploma or equivalent is commonly required, with

Qualifications

• Typing accuracy and speed.
• Active listening and clear communication.
• Ability to multitask and switch tasks quickly.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in the United States seeks a Public Safety Dispatcher/Telecommunicator to manage emergency and nonemergency calls, verify locations, and coordinate response. You will operate dispatch and radio systems, prioritize incidents, and document actions while maintaining security and accuracy.

This role may require night/weekend shifts and overtime. Entry-level and experienced candidates are considered; a high school diploma or equivalent is commonly required, with