Public Safety Dispatcher & Telecommunicator - 24/7 Impact

Regional 911 Intake Solutions; Moline Acres (MO); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Regional 911 Intake Solutions is seeking Public Safety Dispatchers/Telecommunicators to join a fast-paced, high-stakes environment in Moline. The role involves handling emergency and nonemergency calls, verifying incident locations, and assigning resources using CAD, mapping, and radio systems.

Expect shift work, including nights, weekends, holidays, and overtime during emergencies. Applicants should have a high school diploma or equivalent and demonstrate accurate typing, active listening, and

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Accurate typing, active listening, clear communication, and the ability to switch between tasks.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking Public Safety Dispatchers/Telecommunicators to join a fast-paced, high-stakes environment in Moline. The role involves handling emergency and nonemergency calls, verifying incident locations, and assigning resources using CAD, mapping, and radio systems.

Expect shift work, including nights, weekends, holidays, and overtime during emergencies. Applicants should have a high school diploma or equivalent and demonstrate accurate typing, active listening, and