Public Safety Dispatcher & Telecommunicator — 24/7 Impact

National Public Safety Careers; Mulkeytown (IL); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid leave

Employee assistance program

Professional development

Job summary

National Public Safety Careers invites applicants for Public Safety Dispatcher / Telecommunicator roles in Mulkeytown, IL. This position combines information flow between the public and emergency responders, requiring calm, clear communication and swift decision-making.

Responsibilities include taking calls, verifying locations, prioritizing requests, and operating CAD, radio, mapping, and related systems. Training and background checks apply, with shifts that may include nights, weekends, and

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.
• Required certifications depend on the services handled and the jurisdiction’s training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Education

High School Diploma or equivalent

Tools

Computer-Aided Dispatch

Telephone

Mapping systems

Radio systems

Record-keeping software

Job description

National Public Safety Careers invites applicants for Public Safety Dispatcher / Telecommunicator roles in Mulkeytown, IL. This position combines information flow between the public and emergency responders, requiring calm, clear communication and swift decision-making.

Responsibilities include taking calls, verifying locations, prioritizing requests, and operating CAD, radio, mapping, and related systems. Training and background checks apply, with shifts that may include nights, weekends, and