Public Safety Dispatcher - Precise Emergency Communications

Regional 911 Intake Solutions; Auburn (AL); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

Regional 911 Intake Solutions invites applicants for Public Safety Dispatcher / Telecommunicator roles in South Lee, MA. The position focuses on information flow between the public and emergency responders, combining communication, technology, and careful decision-making.

Responsibilities include processing emergency and nonemergency requests, verifying locations, prioritizing calls, and operating CAD, telephones, maps, and radios while maintaining records and following security rules.

Qualifications

• Typing proficiency demonstrated
• Active listening and clear communication
• Ability to switch between tasks and maintain accuracy

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch systems, telephone, mapping, and radios
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Job description

Regional 911 Intake Solutions invites applicants for Public Safety Dispatcher / Telecommunicator roles in South Lee, MA. The position focuses on information flow between the public and emergency responders, combining communication, technology, and careful decision-making.

Responsibilities include processing emergency and nonemergency requests, verifying locations, prioritizing calls, and operating CAD, telephones, maps, and radios while maintaining records and following security rules.