Public Safety Dispatcher: Critical Communications Pro

Regional 911 Intake Solutions; St. Johnsbury (VT); On-site; USD 40,000 - 65,000; Part time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Regional 911 Intake Solutions is seeking Public Safety Dispatchers and Telecommunicators to support information flow between the public and emergency response agencies. Responsibilities may include call taking, police and fire dispatch, or EMS dispatch, depending on the center.

This role combines communication, technology, and careful decision-making, requiring the ability to organize information, apply procedures, and keep callers and responders informed.

Qualifications

• High school diploma or equivalent required.
• Accurate typing and active listening are essential.
• Ability to switch between tasks and stay composed.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant updates.
• Support interagency coordination and requests for assistance.
• Maintain records and follow information-security requirements.

Skills

Accurate typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

CAD systems

Telephone systems

Radio systems

Mapping software

Job description

Regional 911 Intake Solutions is seeking Public Safety Dispatchers and Telecommunicators to support information flow between the public and emergency response agencies. Responsibilities may include call taking, police and fire dispatch, or EMS dispatch, depending on the center.

This role combines communication, technology, and careful decision-making, requiring the ability to organize information, apply procedures, and keep callers and responders informed.