Public Safety Dispatcher — Emergency Communications Pro

Regional 911 Intake Solutions; Paris (ME); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance program

Job summary

Regional 911 Intake Solutions is seeking Public Safety Dispatchers to support emergency and nonemergency requests. You will verify locations, gather caller data, and classify incidents using approved procedures while coordinating with responders.

The role uses computer-aided dispatch and radio systems, requiring attention to detail and the ability to multitask under pressure. A high school diploma or equivalent is typically required.

Qualifications

• This position commonly requires a high school diploma or equivalent.
• Typing, active listening, clear communication, and multitasking are essential.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma

G.E.D. equivalent

Tools

Computer-aided dispatch

Telephone systems

Mapping systems

Radio systems

Job description

Regional 911 Intake Solutions is seeking Public Safety Dispatchers to support emergency and nonemergency requests. You will verify locations, gather caller data, and classify incidents using approved procedures while coordinating with responders.

The role uses computer-aided dispatch and radio systems, requiring attention to detail and the ability to multitask under pressure. A high school diploma or equivalent is typically required.