Public Safety Dispatcher: Emergency Communications Pro

Regional 911 Intake Solutions; Port Washington (NY); Sur place; USD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Professional development

Employee assistance resources

Résumé du poste

Regional 911 Intake Solutions is seeking Public Safety Dispatchers and Telecommunicators to join a consolidated communications center in North Washington, PA. You will process calls, verify locations, classify incidents, and coordinate responders using CAD, phones, mapping, and radio systems.

The role demands careful decision-making, accurate typing, active listening, and clear communication under pressure.

Qualifications

• Typing accuracy and speed are commonly required.
• Active listening and clear communication are essential.
• Certifications depend on services and jurisdiction training standards.

Responsabilités

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Connaissances

Typing

Active Listening

Clear Communication

Formation

High School Diploma

Description du poste

Regional 911 Intake Solutions is seeking Public Safety Dispatchers and Telecommunicators to join a consolidated communications center in North Washington, PA. You will process calls, verify locations, classify incidents, and coordinate responders using CAD, phones, mapping, and radio systems.

The role demands careful decision-making, accurate typing, active listening, and clear communication under pressure.