Emergency Communications Specialist

Regional 911 Intake Solutions; United (PA); On-site; USD 42,000 - 60,000; Full time

Job summary

Regional 911 Intake Solutions seeks a Police Dispatcher in United, PA to receive emergency and nonemergency requests, document locations, and assign calls to patrol units. The role requires precise typing, clear radio communication, and strong situational awareness to support officers in the field.

Work environments are fast-paced and require punctuality, discretion, and the ability to multitask during shift rotations.

Qualifications

• A high school diploma or equivalent is commonly required.
• Candidate must type accurately and communicate clearly by radio.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers based on priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.
• Conduct authorized records inquiries after training.

Skills

Typing

Active listening

Radio communication

Geography knowledge

Multitasking

Education

High School Diploma

Job description

Regional 911 Intake Solutions seeks a Police Dispatcher in United, PA to receive emergency and nonemergency requests, document locations, and assign calls to patrol units. The role requires precise typing, clear radio communication, and strong situational awareness to support officers in the field.

Work environments are fast-paced and require punctuality, discretion, and the ability to multitask during shift rotations.