Public Safety Dispatcher - Critical, Tech-Driven Role

Regional 911 Intake Solutions; Kingsley (IA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Regional 911 Intake Solutions in Plymouth, WA is seeking Public Safety Dispatchers and Telecommunicators to support information flow between the public and emergency responders. Responsibilities include call taking, police/fire/EMS dispatch, and coordinating resources using CAD, telephone, mapping, and radio systems.

Positions may require nights, weekends, holidays, rotating shifts, and overtime. A high school diploma or equivalent is commonly required; certifications depend on services and

Qualifications

• High school diploma or equivalent commonly required.
• Certifications depend on services handled and jurisdiction standards.
• Strong typing and listening skills are essential.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate incident updates.
• Support interagency coordination and requests for assistance.
• Maintain records and follow information-security requirements.

Skills

Accurate typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

Computer-aided dispatch

Telephone systems

Mapping software

Radio systems

Job description

Regional 911 Intake Solutions in Plymouth, WA is seeking Public Safety Dispatchers and Telecommunicators to support information flow between the public and emergency responders. Responsibilities include call taking, police/fire/EMS dispatch, and coordinating resources using CAD, telephone, mapping, and radio systems.

Positions may require nights, weekends, holidays, rotating shifts, and overtime. A high school diploma or equivalent is commonly required; certifications depend on services and