Emergency Communications Dispatcher (Public Safety)

Regional 911 Intake Solutions; Jewell Junction (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Regional 911 Intake Solutions is seeking Public Safety Dispatcher / Telecommunicator candidates for roles in Hamilton, WA. The position involves handling emergency and nonemergency requests, verifying locations, and coordinating responses using CAD, telephone, mapping, and radio systems.

Responsibilities include prioritizing incidents, maintaining records, and ensuring information security. Applicants should have a high school diploma, strong typing and communication skills, and the ability to

Qualifications

• High school diploma or equivalent is commonly required.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.
• Required certifications depend on services and jurisdiction's training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Decision making

Education

High school diploma or equivalent

Tools

CAD systems

Radio systems

Mapping software

Job description

Regional 911 Intake Solutions is seeking Public Safety Dispatcher / Telecommunicator candidates for roles in Hamilton, WA. The position involves handling emergency and nonemergency requests, verifying locations, and coordinating responses using CAD, telephone, mapping, and radio systems.

Responsibilities include prioritizing incidents, maintaining records, and ensuring information security. Applicants should have a high school diploma, strong typing and communication skills, and the ability to