Public Safety Dispatcher: Critical Emergency Communications Pro

Regional 911 Intake Solutions; Bonham (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Regional 911 Intake Solutions in Texas seeks Public Safety Dispatcher/Telecommunicator to support call taking, dispatch, and response coordination. You will operate CAD, telephone, maps, and radio systems while following agency procedures.

The role requires high attention, ability to multi‑task, and willingness to work nights, weekends, or holidays. Training and certification depend on the jurisdiction, with competitive benefits.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Job description

Regional 911 Intake Solutions in Texas seeks Public Safety Dispatcher/Telecommunicator to support call taking, dispatch, and response coordination. You will operate CAD, telephone, maps, and radio systems while following agency procedures.

The role requires high attention, ability to multi‑task, and willingness to work nights, weekends, or holidays. Training and certification depend on the jurisdiction, with competitive benefits.