Emergency Communications Specialist

Regional 911 Intake Solutions; Texline (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Regional 911 Intake Solutions in Texline, TX seeks a Public Safety Dispatcher to manage emergency and nonemergency requests. You will verify locations, collect essential information, and classify calls using approved procedures while operating CAD, telephone, mapping, and radio systems.

The role involves coordinating responders, monitoring unit status, and maintaining records. Candidates should have a HS diploma or GED, strong typing, listening, and communication skills, with flexibility for

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing speed and accuracy

Active listening

Clear communication

Ability to multitask

Education

High school diploma or GED

Tools

CAD software

Computer-aided dispatch

Radio systems

Mapping software

Job description

Regional 911 Intake Solutions in Texline, TX seeks a Public Safety Dispatcher to manage emergency and nonemergency requests. You will verify locations, collect essential information, and classify calls using approved procedures while operating CAD, telephone, mapping, and radio systems.

The role involves coordinating responders, monitoring unit status, and maintaining records. Candidates should have a HS diploma or GED, strong typing, listening, and communication skills, with flexibility for