Public Safety Dispatcher: 24/7 Critical Communications

Regional 911 Intake Solutions; Clarks Grove (MN); On-site; USD 36,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and emergency medical services in a combined communications environment.

Dispatchers process calls, verify incident details, and assign units while prioritizing safety and adherence to procedures. The role requires clear communication, attention to changing priorities, and authority-permitted decision-making.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.
• Applicants may need public safety telecommunicator, emergency medical dispatch, fire dispatch, or police dispatch credentials depending on the assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and emergency medical services in a combined communications environment.

Dispatchers process calls, verify incident details, and assign units while prioritizing safety and adherence to procedures. The role requires clear communication, attention to changing priorities, and authority-permitted decision-making.