Emergency Communications Dispatcher

Regional 911 Intake Solutions; Lilburn (GA); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Paid leave

Retirement benefits

Job summary

Regional 911 Intake Solutions is seeking Public Safety Dispatchers/Telecommunicators to support emergency response coordination. You will handle calls, verify locations, classify requests, and operate CAD, radio, mapping, and telecom systems.

The role combines technology, precise decision-making, and data integrity in a high-stakes environment. Applicants should have a high school diploma and demonstrate accurate typing, active listening, and clear communication.

Qualifications

• Candidate should have accuracy in typing and strong listening skills.
• Clear verbal and written communication required for coordination.
• Ability to switch between tasks and follow procedures.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma

Tools

CAD systems

Telephone systems

Mapping software

Radio communications

Job description

Regional 911 Intake Solutions is seeking Public Safety Dispatchers/Telecommunicators to support emergency response coordination. You will handle calls, verify locations, classify requests, and operate CAD, radio, mapping, and telecom systems.

The role combines technology, precise decision-making, and data integrity in a high-stakes environment. Applicants should have a high school diploma and demonstrate accurate typing, active listening, and clear communication.