Emergency Communications Dispatcher

Regional 911 Intake Solutions; Clearfield (KY); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid leave

Professional development

Job summary

Regional 911 Intake Solutions seeks Public Safety Dispatchers / Telecommunicators to support the flow of information between the public and emergency services. Duties include call taking, police/fire dispatch, EMS involvement, and coordinating response resources with strict attention to agency procedures.

Position involves processing requests, verifying locations, prioritizing incidents, and operating CAD, radio, and mapping systems.

Qualifications

• High school diploma or equivalent commonly required.
• Accurate typing and clear communication are essential.
• Active listening and multi-tasking ability required.
• Certifications depend on services and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Education

High school diploma

Tools

Computer-aided dispatch

Job description

Regional 911 Intake Solutions seeks Public Safety Dispatchers / Telecommunicators to support the flow of information between the public and emergency services. Duties include call taking, police/fire dispatch, EMS involvement, and coordinating response resources with strict attention to agency procedures.

Position involves processing requests, verifying locations, prioritizing incidents, and operating CAD, radio, and mapping systems.