Public Library Information Desk Specialist (Evenings/Weekends)

Forsyth County (NC); Winston-Salem (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Forsyth County (NC) Library is seeking a Library Information Specialist to staff the public service desk, assist patrons with information requests, issue library cards, and manage checkouts and shelving.

The role also helps patrons with technology on public computers and personal devices, including downloading ebooks and audiobooks; the position is 18 hours per week, including nights and weekends, with a strong focus on customer service and accuracy.

Qualifications

• Excellent customer service skills.
• Attention to detail.
• Proficiency with basic computer skills and office technology including Microsoft, Google, internet searching and downloadable material.
• Accuracy with tasks.

Responsibilities

• Staff the public service/information desk and assist customers with information requests.
• Issue library cards and update customer records; check out and shelve library materials.
• Assist customers with technology questions on public computers and personal devices, including downloading ebooks and audiobooks.

Skills

Customer service

Attention to detail

Basic computer skills

Accuracy

Education

High school diploma or GED

Tools

Microsoft Office

Google Suite

eBooks

Audiobooks

Job description

Forsyth County (NC) Library is seeking a Library Information Specialist to staff the public service desk, assist patrons with information requests, issue library cards, and manage checkouts and shelving.

The role also helps patrons with technology on public computers and personal devices, including downloading ebooks and audiobooks; the position is 18 hours per week, including nights and weekends, with a strong focus on customer service and accuracy.