Library Information Desk Associate — Evenings/Weekends

Handley Regional; Winchester (VA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Prorated holiday, vacation and sick-le

Job summary

Handley Regional Library seeks a technology-savvy customer service individual to assist patrons at the busy public service desk. Nights and weekends are required, with a 21-hour week and a $15.00 per hour wage.

The role reports to the Information Services Coordinator and is non-exempt under FLSA. Under supervision, you will help patrons access library resources, guide in using catalogs, databases, and digital content, and assist with library spaces and events.

Qualifications

• Two-year college degree required.
• Ability to use computers and basic programs.
• Experience in customer service or public desk setting preferred.

Responsibilities

• Assist patrons at the public service desk with basic to intermediate inquiries.
• Help patrons locate materials and register for library cards.
• Instruct patrons in using computer catalog, websites, databases, and digital resources.
• Maintain shelves, displays, and desk area; assist with weekday and weekend coverage.

Skills

Customer service

Computers

Patron assistance

Education

Two-year college degree

Bachelor's degree preferred

Tools

Library catalog system

Online databases

Self-checkout stations

Job description

Handley Regional Library seeks a technology-savvy customer service individual to assist patrons at the busy public service desk. Nights and weekends are required, with a 21-hour week and a $15.00 per hour wage.

The role reports to the Information Services Coordinator and is non-exempt under FLSA. Under supervision, you will help patrons access library resources, guide in using catalogs, databases, and digital content, and assist with library spaces and events.