Part-Time Library Information Desk Specialist – Tech Help

Forsyth County; Winston-Salem (NC); On-site; USD 17,000 - 25,000; Part time

Job summary

The Forsyth County Library in Winston-Salem is seeking an Information Specialist to support public service at the information desk. You will assist patrons, issue library cards, check out materials, update records, and shelve items.

You’ll also help patrons with technology questions on public computers and personal devices, including downloading ebooks and audiobooks. Hours are 18 per week, including nights and weekends.

Qualifications

• Must have high school diploma or GED.
• Knowledge of basic computer competency with current office software and technology.

Responsibilities

• Assist patrons at the information desk and provide public service.
• Issue library cards, check out materials, and update customer records.
• Assist customers with technology questions on public computers and on personal devices, including downloading ebooks/audiobooks.

Skills

Customer service

Attention to detail

Basic computer skills

Education

High school diploma or GED

Tools

Microsoft Office

Google Workspace

Job description

The Forsyth County Library in Winston-Salem is seeking an Information Specialist to support public service at the information desk. You will assist patrons, issue library cards, check out materials, update records, and shelve items.

You’ll also help patrons with technology questions on public computers and personal devices, including downloading ebooks and audiobooks. Hours are 18 per week, including nights and weekends.