Library Assistant – Youth & Adult Services (FT)

Wake County; Raleigh (NC); On-site; USD 35,000 - 38,000; Full time

Job summary

Wake County Public Libraries is seeking two full-time Library Assistants, one for Youth Services at Northeast Regional Library and one for Adult Services at Cary Regional Library. These roles balance front-desk customer service with operational support, readers' advisory, and basic tech assistance for both youth and adults.

Ideal candidates will have an Associate's degree, strong interpersonal skills, and enjoy helping the public with technology and reading recommendations.

Qualifications

• Associate's degree is required.
• Equivalent education and experience accepted.

Responsibilities

• Work directly with the public on a service desk providing excellent customer service.
• Perform circulation functions such as checking books out, issuing new library cards, and maintaining patron records.
• Provide operational assistance to maintain the efficient running of the library, including coordinating Library Page schedules.
• Support Librarians with programs.
• Provide reference and readers' advisory services.
• Assist the public with basic technology and online searching.
• Create displays and merchandize areas of the book collections.
• Work a 40 hour per week schedule including at least one night shift and weekend rotation.

Skills

Customer service

Interpersonal skills

Communication

Technology literacy

MS Office

Reading trends

Book knowledge

Education

Associate's degree

Equivalent education and experience accepted

Tools

MS Office

Job description

Wake County Public Libraries is seeking two full-time Library Assistants, one for Youth Services at Northeast Regional Library and one for Adult Services at Cary Regional Library. These roles balance front-desk customer service with operational support, readers' advisory, and basic tech assistance for both youth and adults.

Ideal candidates will have an Associate's degree, strong interpersonal skills, and enjoy helping the public with technology and reading recommendations.