Library Information Specialist

Forsyth County; Winston-Salem (NC); On-site; USD 17,000 - 25,000; Part time

Job summary

The Forsyth County Library in Winston-Salem is seeking an Information Specialist to support public service at the information desk. You will assist patrons, issue library cards, check out materials, update records, and shelve items.

You’ll also help patrons with technology questions on public computers and personal devices, including downloading ebooks and audiobooks. Hours are 18 per week, including nights and weekends.

Qualifications

• Must have high school diploma or GED.
• Knowledge of basic computer competency with current office software and technology.

Responsibilities

• Assist patrons at the information desk and provide public service.
• Issue library cards, check out materials, and update customer records.
• Assist customers with technology questions on public computers and on personal devices, including downloading ebooks/audiobooks.

Skills

Customer service

Attention to detail

Basic computer skills

Education

High school diploma or GED

Tools

Microsoft Office

Google Workspace

Job description

General Statement of Duties

The Library Information Specialist position supports the public service functions of the Library by working the public service/information desk, answering requests for information from customers, issuing library cards and updating customer records, checking out library materials and shelving library materials. This position assists customers with technology-related questions on the public computers and on customer's personal electronic devices including downloading eBooks and audiobooks.

This position works 18 hours per week which includes nights and weekends.

Distinguishing Features

• Excellent customer service skills
• Attention to detail
• Proficiency with basic computer skills and office technology including Microsoft, Google, internet searching and downloadable material.
• Accuracy with tasks

Minimum Education And Experience

Must have high school diploma or GED. Knowledge of basic computer competency with current office software and technology.

Special Requirements

This position has been identified to interact with children and must comply with NC G.S. 153A-94.2(b) “requires an applicant for employment to work with children in any capacity,must require the applicant, if offered the position, to be subject to a criminal history record check conducted by the SBI.” These checks must be conducted in accordance with G.S. 143B-1209.26, the statute which authorizes the SBI to provide a fingerprint-based state and national criminal record check to cities and counties.

For Class Code Feed - do not remove