Public-Facing Administrative Associate II

Adult Correction; North Carolina; On-site; USD 31,000 - 51,000; Full time

Benefits offered by this job

Health Insurance Options

Retirement Plans

NCFlex Supplemental Benefits

Paid Vacation, Sick, and Community Ser

Paid Parental Leave

Job summary

Adult Correction is seeking an Administrative Associate II to provide essential administrative support in a medium custody facility. You will handle correspondence, records, and transcription, greet visitors, and manage calls for the Associate Warden of Custody Operation.

Strong knowledge of MS Office and professional presentation are required. The role is full-time, with standard hours Mon-Fri 8am-5pm, and may involve extended hours to meet business needs.

Qualifications

• Knowledge composing letters, memorandums, and reports.
• Proficiency with Microsoft Office suite (Word, Outlook, Excel, etc.).

Responsibilities

• Provide administrative assistance and office management services.
• Handle correspondence, records, filing, and dictation transcription.
• Serve as public contact for the Associate Warden operation and manage calls and visitors.
• Maintain calendar and handle sensitive information with discretion.
• Represent the office professionally and respond to inquiries.
• Answer high volume calls from the public, officials, and families.
• Use prison policies and operations knowledge to respond to inquiries.
• Provide statistics and data on short notice and organize information.

Skills

Letter writing

Documentation

Office software

Tools

Microsoft Office

Job description

Adult Correction is seeking an Administrative Associate II to provide essential administrative support in a medium custody facility. You will handle correspondence, records, and transcription, greet visitors, and manage calls for the Associate Warden of Custody Operation.

Strong knowledge of MS Office and professional presentation are required. The role is full-time, with standard hours Mon-Fri 8am-5pm, and may involve extended hours to meet business needs.