Administrative Associate II (AWO Secretary) - Warren Correctional Institution

Adult Correction; North Carolina; On-site; USD 31,000 - 51,000; Full time

Benefits offered by this job

Health Insurance Options

Retirement Plans

NCFlex Supplemental Benefits

Paid Vacation, Sick, and Community Ser

Paid Parental Leave

Job summary

Adult Correction is seeking an Administrative Associate II to provide essential administrative support in a medium custody facility. You will handle correspondence, records, and transcription, greet visitors, and manage calls for the Associate Warden of Custody Operation.

Strong knowledge of MS Office and professional presentation are required. The role is full-time, with standard hours Mon-Fri 8am-5pm, and may involve extended hours to meet business needs.

Qualifications

• Knowledge composing letters, memorandums, and reports.
• Proficiency with Microsoft Office suite (Word, Outlook, Excel, etc.).

Responsibilities

• Provide administrative assistance and office management services.
• Handle correspondence, records, filing, and dictation transcription.
• Serve as public contact for the Associate Warden operation and manage calls and visitors.
• Maintain calendar and handle sensitive information with discretion.
• Represent the office professionally and respond to inquiries.
• Answer high volume calls from the public, officials, and families.
• Use prison policies and operations knowledge to respond to inquiries.
• Provide statistics and data on short notice and organize information.

Skills

Letter writing

Documentation

Office software

Tools

Microsoft Office

Job description

Agency

Adult Correction

Division

COO - OPS - Institutions Operations

Job Classification Title

Administrative Associate II (S)

Position Number

60071353

Grade

NC02

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

Reporting directly to the Associate Warden of Custody Operation at a medium custody male correctional facility, this position is responsible for providing administrative assistance and office management services. This position's responsibilities include, but are not limited to, the following:

• 1. Caring out the responsibility of correspondence and records management, filing, database maintenance, telephone responsibilities, as well as greeting and directing visitors and staff.
• 2. Processing documents and correspondence by transcribing dictation from rough drafts provided by the Associate Warden of Custody Operation and often using independent composition.
• 3. Functioning primarily as the public contact for the Associate Warden of Custody Operation by making and receiving telephone calls, directing visitors and staff, processing of incoming and outgoing mail for the Warden, making reservations, appointments, and arranging transportation needs.
• 4. Maintaining a calendar of periodic reports and handling a significant amount of sensitive and confidential information.
• 5. Working in the assigned office of the Associate Warden of Custody Operation and always maintaining a professional image.
• 6. Caring out the responsibility of answering high volume of calls from the general public, elected officials, offenders' families and staff; and also greeting and directing visitors and officials to the Associate Warden of Custody Operation's Office.
• 7. Requiring thorough knowledge of prisons policies and operations to respond to inquiries.
• 8. Providing statistics, data or other information on very short notice at times and possessing the ability to maintain information in an easily retrievable manner.

Knowledge Skills and Abilities/Management Preferences

Candidates now meet the minimum qualifications of a position if they meet the Minimum Education and Experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/Management Preferences are not required but applicants who possess the following skills are preferred:

• Documented knowledge of composing letters, memorandums, and/or reports.
• Documented knowledge using Microsoft Office software (Word, Outlook, Excel, etc.)

Compensation and Benefits

The State of North Carolina offers a comprehensive benefits package including:

• Health Insurance Options
• Retirement Plans
• NCFlex Supplemental Benefits
• Paid Vacation, Sick, and Community Service Leave
• Paid Parental Leave

Visit the State Benefits website for additional information.

Salary Range : $31,200 - $51,249

This posting will close at 11:59 p.m. the night BEFORE the end date listed above.

This is a full-time position (40 hours per week) with established working hours of Monday-Friday, 8am-5pm and may require working beyond normal work schedule to meet business needs.

About Warren Correctional Institution

Warren Correctional Institution is a mixed custody facility that houses minimum, medium, and close custody offenders. The current capacity of Warren CI is 809 male offenders, with most offenders being housed in medium custody. Offenders at Warren Correctional Institution may work at the Correction Enterprises Janitorial Products Plant, gaining marketable job skills and self-confidence participating in the manufacturing of soap and cleaning products.

Offenders at Warren Correctional Institution may also participate in vocational training and educational courses to earn their HiSet/GED. They may also participate in the At Both Ends of the Leash (ABEL) program, which provides an opportunity for offenders to train service animals for individuals with medical diagnoses or physical disabilities.

Supplemental Application Information

Application Process

NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.