Correctional Facility Administrative Associate II

North-Carolina-Department-of-Correction; North Carolina; On-site; USD 31,000 - 51,000; Full time

Job summary

NC Department of Adult Correction is seeking an Administrative Associate II (S) at Alexander Correctional Institution in Taylorsville, NC. You will manage facility phone operations, maintain contact lists, and support staff with records and information flow.

The role requires strong clerical skills, MS Office proficiency, and attention to policy. The vacancy emphasizes accurate filing, prompt communication, and coordination with custody and program staff.

Qualifications

• High school diploma or GED and one year of administrative experience.

Responsibilities

• Answering all incoming calls and direct to the appropriate areas of the facility.
• Updating all facility extension/ phone list.
• Log Incoming Calls.
• Process call back requests.
• Notify staff of offender's program and mental health appointments.
• Relaying public information to incoming callers.
• Maintaining files/records according to departmental policy, to allow for quick, easy access, and retrieval of information requested.

Skills

Microsoft Office Suites

Education

High school diploma or GED

Job description

NC Department of Adult Correction is seeking an Administrative Associate II (S) at Alexander Correctional Institution in Taylorsville, NC. You will manage facility phone operations, maintain contact lists, and support staff with records and information flow.

The role requires strong clerical skills, MS Office proficiency, and attention to policy. The vacancy emphasizes accurate filing, prompt communication, and coordination with custody and program staff.