Public-Facing Administrative Associate II — Corrections

State of North Carolina; Warren (MI); On-site; USD 31,000 - 51,000; Full time

Benefits offered by this job

Health Insurance Options

Retirement Plans

NCFlex Supplemental Benefits

Paid Vacation, Sick, and Community</b>

Paid Parental Leave

Job summary

The North Carolina Department of Adult Correction seeks an Administrative Associate II (S) at Warren Correctional Institution to provide high‑level administrative support to the Associate Warden of Custody Operation. You will greet visitors, coordinate communications, and manage records with discretion.

Responsibilities include transcribing dictation, drafting letters, scheduling, handling sensitive information, and maintaining calendars while representing the office professionally in a

Qualifications

• High School or GED diploma AND one year of administrative experience, or an equivalent combination of education and experience.
• Experience using Microsoft Office software is preferred.

Responsibilities

• Serve as administrative assistant for the Associate Warden of Custody Operation.
• Transcribe dictation and prepare correspondence and reports.
• Handle public inquiries, direct visitors, and manage mail and appointments.
• Maintain calendars and confidential information with professional discretion.
• Receive and screen high-volume calls from staff, officials, and families.
• Provide data and statistical information on short notice as needed.
• Know prison policies to respond accurately to inquiries.
• Support office operations and ensure professional image of the office.

Skills

Letter composition

Documented knowledge of MS Office

Education

High School or GED

Tools

Microsoft Office

Job description

The North Carolina Department of Adult Correction seeks an Administrative Associate II (S) at Warren Correctional Institution to provide high‑level administrative support to the Associate Warden of Custody Operation. You will greet visitors, coordinate communications, and manage records with discretion.

Responsibilities include transcribing dictation, drafting letters, scheduling, handling sensitive information, and maintaining calendars while representing the office professionally in a