Public Benefits Eligibility Specialist I-II

State of New Hampshire; Nashua (NH); On-site; USD 30,000 - 47,000; Full time

Job summary

State of New Hampshire is seeking Human Services Specialists I-II for the Southern (Nashua) District Office. This full-time role focuses on determining eligibility for public assistance programs, conducting thorough assessments, and connecting clients with services to promote self-sufficiency.

The position requires attention to detail, strong communication, and travel within districts as needed. HSS I-II involves direct client interaction, data verification across multiple systems (NH HEIGHTS,

Qualifications

• Preferred qualifications include strong verbal and written communication skills.
• Proficiency in computer skills including keyboarding and Microsoft Word or similar software.

Responsibilities

• Assesses and certifies eligibility for state and federal programs.
• Interviews applicants in person or by phone to gather necessary information.
• Uses NH HEIGHTS and other systems to verify data and ensure timely decisions.
• Supports trainees and maintains high performance in processing cases.

Skills

Verbal communication

Written communication

Computer skills

Microsoft Word

Keyboarding

Education

Associate's degree plus 2 years experience

Job description

State of New Hampshire is seeking Human Services Specialists I-II for the Southern (Nashua) District Office. This full-time role focuses on determining eligibility for public assistance programs, conducting thorough assessments, and connecting clients with services to promote self-sufficiency.

The position requires attention to detail, strong communication, and travel within districts as needed. HSS I-II involves direct client interaction, data verification across multiple systems (NH HEIGHTS,