Public Benefits Eligibility Specialist

State of Indiana; Williamsport (IN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Three medical plan options (including

Wellness Rewards Program

Health savings account

457(b) deferred compensation

Pension plan options

Paid time off & holidays

Education Reimbursement Program

LinkedIn Learning access

Job summary

The State of Indiana is hiring a State Eligibility Consultant to ensure accuracy of benefits for SNAP, Medicaid and TANF. You will review eligibility decisions, perform interviews, and correct case information to align with policies and regulations.

Responsibilities include reviewing data, making determinations, and staying current on program changes. A degree is not required, and travel may be involved in fulfilling duties.

Qualifications

• Be willing to travel with reasonable accommodation.
• Thorough knowledge of public assistance policy, practices, and procedures.
• Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
• Working knowledge of computerized eligibility systems.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to use tact and empathy in dealing with people from varied backgrounds.
• Ability to use discretion in dealing with all clients, and fellow employees’ personal information.
• Demonstrates effective interview and communication skills.
• Ability to be flexible and self-motivated in managing multiple priorities.
• A degree is not required.

Responsibilities

• Review all eligibility recommendations and information provided by contract staff.
• Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
• Examine data matches to find inconsistent and unreported data.
• Approve claims referred and calculated by the Contractor.
• Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.
• Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.

Skills

Willing to travel

Public assistance policy

Federall, state, local rules knowledge

Computerized eligibility systems

Problem solving

Empathy

Discretion with confidential info

Interview & communication

Multi-priority management

Independent & team work

Tools

Computerized eligibility systems

Job description

The State of Indiana is hiring a State Eligibility Consultant to ensure accuracy of benefits for SNAP, Medicaid and TANF. You will review eligibility decisions, perform interviews, and correct case information to align with policies and regulations.

Responsibilities include reviewing data, making determinations, and staying current on program changes. A degree is not required, and travel may be involved in fulfilling duties.