Public Benefits Eligibility Consultant

State of Indiana; Richmond (IN); On-site; USD 34,000 - 41,000; Full time

Job summary

State of Indiana is seeking a State Eligibility Consultant to join the Central Integrity Review Team. You will review tasks, applications, and redeterminations for SNAP, Medicaid and TANF to ensure accuracy and compliance with policies and regulations, updating case information and providing feedback for process improvements.

The role emphasizes accuracy, handling sensitive information, and applying consistent rules. A degree is not required, and travel may be needed in some assignments.

Qualifications

• Thorough knowledge of public assistance policy, practices, and procedures.
• Familiarity with federal, state, and local rules for public assistance programs.
• Ability to operate computerized eligibility systems.
• Ability to identify problems, evaluate options, and implement solutions.
• Demonstrated interview and communication skills.

Responsibilities

• Review eligibility recommendations and information provided by contract staff.
• Determine eligibility for SNAP, Medicaid and TANF in compliance with rules and guidelines.
• Examine data matches to identify inconsistencies.
• Approve contractor-calculated claims.
• Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.
• Stay updated on changes to rules and guidelines.

Skills

Willingness to travel

Public assistance policy

Regulatory knowledge

Eligibility systems

Problem solving

Empathy

Discretion

Interview & communication

Prioritization

Teamwork

Basic math

Education

Degree not required

Tools

Eligibility software

Job description

State of Indiana is seeking a State Eligibility Consultant to join the Central Integrity Review Team. You will review tasks, applications, and redeterminations for SNAP, Medicaid and TANF to ensure accuracy and compliance with policies and regulations, updating case information and providing feedback for process improvements.

The role emphasizes accuracy, handling sensitive information, and applying consistent rules. A degree is not required, and travel may be needed in some assignments.