Impactful Eligibility Consultant - SNAP, Medicaid & TANF

State of Indiana; Greenfield (IN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement benefits

Education reimbursement

Job summary

The State of Indiana is hiring a State Eligibility Consultant to oversee Medicaid, SNAP and TANF eligibility for the Division of Family Resources. You will process applications, changes, and redeterminations, ensure compliance with federal and state rules, and update case information.

The role emphasizes accuracy, peer coaching, and contributing to program integrity. Travel may be required; a background in public assistance policy and strong interview and communication skills are essential.

Qualifications

• Thorough knowledge of public assistance policy, practices, and procedures.
• Ability to identify problems, evaluate alternatives and implement solutions.
• Ability to perform eligibility interviews and communicate clearly.
• Willingness to travel with reasonable accommodation.

Responsibilities

• Review eligibility recommendations and information from contract staff.
• Determine eligibility for SNAP, TANF and Medicaid benefits.
• Examine data matches to find inconsistencies and unreported data.
• Approve claims and conduct full eligibility interviews.
• Stay current on changes in rules and regulations.
• Provide feedback for peer coaching and reporting.

Skills

Public assistance policy

Interview skills

Communication skills

Empathy

Data review

Teamwork

Education

No degree required

Tools

Eligibility systems

Data analysis

Job description

The State of Indiana is hiring a State Eligibility Consultant to oversee Medicaid, SNAP and TANF eligibility for the Division of Family Resources. You will process applications, changes, and redeterminations, ensure compliance with federal and state rules, and update case information.

The role emphasizes accuracy, peer coaching, and contributing to program integrity. Travel may be required; a background in public assistance policy and strong interview and communication skills are essential.