Public Benefits Eligibility Specialist

State of Indiana; Evansville (IN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical plan options

Paid leave

Education reimbursement

Job summary

The State of Indiana is seeking a State Eligibility Consultant to ensure accuracy and integrity of benefits for DFR programs including SNAP, Medicaid, and TANF. You will review applications, changes, and redeterminations, correct case information, and authorize benefits while providing feedback for peer coaching.

This role involves interviewing applicants, staying current on program rules, and potentially supervising others based on agency needs.

Qualifications

• Be willing to travel with reasonable accommodation.
• Thorough knowledge of public assistance policy, practices, and procedures.
• Knowledge of federal, state, and local rules for public assistance.
• Working knowledge of computerized eligibility systems.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to use tact and empathy in dealing with people from varied backgrounds.
• Ability to use discretion in dealing with all clients and coworkers’ personal information.
• Demonstrates effective interview and communication skills.
• Ability to be flexible and self-motivated in managing multiple priorities.
• A degree is not required.

Responsibilities

• Review all eligibility recommendations and information provided by contract staff.
• Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
• Examine data matches to find inconsistent and unreported data.
• Approve claims referred and calculated by the Contractor.
• Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.
• Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.

Skills

Public assistance policy

Communication skills

Analytical thinking

Travel willingness

Discretion

Tools

Eligibility systems

Job description

The State of Indiana is seeking a State Eligibility Consultant to ensure accuracy and integrity of benefits for DFR programs including SNAP, Medicaid, and TANF. You will review applications, changes, and redeterminations, correct case information, and authorize benefits while providing feedback for peer coaching.

This role involves interviewing applicants, staying current on program rules, and potentially supervising others based on agency needs.