Public Benefits Eligibility Specialist

State-of-Missour; Poplar Bluff (MO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Pension plan

Leave and holidays

Health insurance

Job summary

State of Missouri, Family Support Division, is seeking a Benefit Program Technician for the Butler County Customer Service Center in Poplar Bluff, MO. The role focuses on determining eligibility for food, medical, financial and nutritional assistance and interviewing clients in person or by phone.

Qualifications include a high school diploma or equivalent with 4 years of customer service experience or a Bachelor's Degree. The candidate should be personable, compassionate, and non-judgemental.

Qualifications

• High School diploma or equivalent plus 4 years of customer service experience OR a Bachelor’s Degree.
• Must be personable, compassionate and non-judgemental.

Responsibilities

• Determine initial and continuing eligibility for Missouri citizens for food, medical, financial and nutritional assistance.
• Interview clients in person and by telephone.
• Prepare summaries and related documentation.

Skills

Customer service experience

Interpersonal skills

Education

High School diploma or equivalent

Bachelor’s Degree

Job description

State of Missouri, Family Support Division, is seeking a Benefit Program Technician for the Butler County Customer Service Center in Poplar Bluff, MO. The role focuses on determining eligibility for food, medical, financial and nutritional assistance and interviewing clients in person or by phone.

Qualifications include a high school diploma or equivalent with 4 years of customer service experience or a Bachelor's Degree. The candidate should be personable, compassionate, and non-judgemental.