Public Benefits Eligibility Specialist

Talentify; Liberty (IN); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Paid time off

Benefits

37.5 hour work week

Job summary

Knowledge Services is hiring an Eligibility Assistant in Liberty, Indiana to support FSSA/DFR case workers and the public. This is front-desk work involving greeting visitors, reviewing information, assisting with applications, and coordinating paperwork.

The role offers a 37.5-hour week, paid time off, benefits, and a starting wage of $14.00 per hour. Candidates should have strong customer service, confidentiality, reliability, and the ability to multi-task in a busy office environment.

Qualifications

• Desire to help others.
• Strong customer service background.
• Ability to maintain confidentiality.
• Handle conflict in a calm manner.
• Reliable and dependable in the work place.
• Ability to multi task.
• Proven job stability.
• High School diploma or equivalent.

Responsibilities

• Welcome all on-site visitors and determine nature of business.
• Review client information for accuracy.
• Assist with computer applications.
• Schedule client appointments.
• Scan documents into client case file.
• Maintain fax machines and copier functions.
• Answer and direct incoming calls.
• Maintain daily activity reports.
• Deliver outstanding customer service to all clients.

Skills

Desire to help others

Strong customer service background

Ability to maintain confidentiality

Handle conflict calmly

Reliable and dependable

Ability to multi task

Proven job stability

Education

High School diploma or equivalent

Job description

Knowledge Services is hiring an Eligibility Assistant in Liberty, Indiana to support FSSA/DFR case workers and the public. This is front-desk work involving greeting visitors, reviewing information, assisting with applications, and coordinating paperwork.

The role offers a 37.5-hour week, paid time off, benefits, and a starting wage of $14.00 per hour. Candidates should have strong customer service, confidentiality, reliability, and the ability to multi-task in a busy office environment.