Public Benefits Eligibility Specialist

RAMPQuest; Crown Point (IN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Benefits

37.5-hour work week

Job summary

Knowledge Services, located in Crown Point, Indiana, seeks an Eligibility Specialist to assist in processing applications for Indiana residents requesting public assistance through the DFR, including TANF, SNAP, and Medicaid.

You will verify information, collect necessary documents, and determine eligibility using automated systems, with data entry and ongoing client communication as core duties. This is a full-time role with a 37.5-hour week and benefits. wage is $18.00/hr.

Qualifications

• 2 years’ experience in a social service environment, state or local government desirable.
• Bachelor or Associate degree in Counseling or Social Services preferred.
• Previous experience as a Case Manager or Eligibility Specialist encouraged.
• Strong written and verbal communication skills.

Responsibilities

• Gather data for all relevant assistance programs with clients face-to-face or by phone.
• Verify information meets state policies and requirements.
• Obtain release forms and medical records as needed.
• Verify income, assets, and other financial documents.
• Review program regulations with clients and determine eligibility using automated tools.
• Data entry into state database and respond to inquiries via phone or email.

Skills

Organized

Case management

Communication

Computer skills

Math skills

Self-starter

Customer service

Reliability

Education

Bachelor or Associate in Counseling or Social Services

High School Diploma or GED

Tools

Microsoft Office

Job description

Knowledge Services, located in Crown Point, Indiana, seeks an Eligibility Specialist to assist in processing applications for Indiana residents requesting public assistance through the DFR, including TANF, SNAP, and Medicaid.

You will verify information, collect necessary documents, and determine eligibility using automated systems, with data entry and ongoing client communication as core duties. This is a full-time role with a 37.5-hour week and benefits. wage is $18.00/hr.