Public Benefits Eligibility Specialist

State of Indiana; Boonville (IN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical plan options

Wellness rewards

Health savings account

457(b) plan

Pension plan options

Paid leave

Paid holidays

Education reimbursement

Group life insurance

LinkedIn Learning access

Free parking

Job summary

The State of Indiana is seeking a professional for the Division of Family Resources to review eligibility, determine benefits, and interview applicants for SNAP, TANF, and Medicaid. This role supports self-sufficiency and compliant administration of benefits across Indiana.

Candidates should possess strong knowledge of public assistance policy, excellent interview skills, and the ability to work independently or in a team.

Qualifications

• Thorough knowledge of public assistance policy, practices, and procedures.
• Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
• Working knowledge of computerized eligibility systems.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to use tact and empathy in dealing with people from varied backgrounds.
• Ability to use discretion in dealing with all clients, and fellow employees’ personal information.
• Demonstrates effective interview and communication skills.
• Ability to be flexible and self-motivated in managing multiple priorities.
• Ability to work independently and as part of a team.
• A degree is not required.

Responsibilities

• Review all eligibility recommendations and information provided by contract staff.
• Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
• Examine data matches to find inconsistent and unreported data.
• Approve claims referred and calculated by the Contractor.
• Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.
• Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.

Job description

The State of Indiana is seeking a professional for the Division of Family Resources to review eligibility, determine benefits, and interview applicants for SNAP, TANF, and Medicaid. This role supports self-sufficiency and compliant administration of benefits across Indiana.

Candidates should possess strong knowledge of public assistance policy, excellent interview skills, and the ability to work independently or in a team.