PT Store Lead - Customer Experience & Ops

Five Below; Bellevue (WA); On-site; USD 18,000 - 25,000; Full time

Job summary

Five Below in Bellevue, WA is seeking a capable Store Supervisor to lead crew members, train staff, and ensure a WOW customer experience. You will oversee daily operations, open/close procedures, and coordinate with the leadership team to boost sales and maintain store standards.

This hourly role requires at least 1 year of management experience and strong communication skills. Join a fast-paced, energetic team that values service, teamwork, and operational excellence.

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 1 year of management experience.

Responsibilities

• Ensures all crew members are Wowing the Customer through personal contact with customers.
• Trains the crew on the customer service experience; ensuring a fast, friendly checkout.
• Oversee daily activities of store associates and ensure excellent service.
• Assist with receiving, unpacking, and organizing new stock for quick placement on sales floor.
• Act as Manager on Duty, taking responsibility for store operations and staff.
• Manage opening/closing procedures including cash, doors, alarms.
• Support onboarding and training of associates on policies and product knowledge.
• Drive store sales and control expenses by optimizing merchandising and performance.

Skills

Verbal communications

Written communication

Multi-tasking

Composure under pressure

Education

High school diploma or equivalent

College experience preferred

Job description

Five Below in Bellevue, WA is seeking a capable Store Supervisor to lead crew members, train staff, and ensure a WOW customer experience. You will oversee daily operations, open/close procedures, and coordinate with the leadership team to boost sales and maintain store standards.

This hourly role requires at least 1 year of management experience and strong communication skills. Join a fast-paced, energetic team that values service, teamwork, and operational excellence.