PT Scheduling & Insurance Coordinator | Patient Care

Smile Doctors; Madison, Northern (NJ, KY); Hybrid; USD 25,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Insurance

401(k)

Paid time off

Brace discounts

Job summary

Rothenberg Orthodontics in Madison, NJ seeks a Front Desk Coordinator I to greet patients, determine visit type, verify insurance, and coordinate appointments. This part-time role includes handling messages, updates to patient files, and basic payments in a friendly, people-first environment.

You will support clinicians, manage scheduling, and assist with marketing initiatives while building experience in a growing orthodontic practice. High school diploma required; bilingual a plus.

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine nature of visit and notify the appropriate team member.
• Answer, screen, and route incoming calls and take messages as needed.
• Check-in and collect general information from patients on their first visit.
• Verify insurance information and update charts and patient information.
• Make appointments for returning patients and print reminders.
• Take payments and post to accounts; coordinate payment arrangements.
• Support internal marketing initiatives and encourage team participation.

Skills

Verbal communication

Written communication

Customer service

Education

High School Diploma or equivalent

Job description

Rothenberg Orthodontics in Madison, NJ seeks a Front Desk Coordinator I to greet patients, determine visit type, verify insurance, and coordinate appointments. This part-time role includes handling messages, updates to patient files, and basic payments in a friendly, people-first environment.

You will support clinicians, manage scheduling, and assist with marketing initiatives while building experience in a growing orthodontic practice. High school diploma required; bilingual a plus.