Part-Time Patient Experience & Insurance Coordinator

Smile Doctors Affiliate; Madison (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Insurance (medical, dental, vision, & 

Life insurance

Short & long-term disability

401(k) plan

Paid time off & holidays

Brace discounts

Job summary

Rothenberg Orthodontics is hiring a Front Desk Coordinator I to join our growing team in Madison, NJ. You will greet patients, route calls, verify insurance, schedule visits, and assist with payments, reminders, and patient information updates.

A year of admin experience is preferred, and bilingual skills are a plus in a busy orthodontic practice. We offer competitive compensation with benefits including medical/dental/vision, life, short- and long-term disability, and a 401(k) plan plus paid

Qualifications

• High School Diploma or equivalent required.
• 1 year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine nature of visit, and notify appropriate team member(s).
• Answer, screen, and route incoming calls; take messages as needed.
• Check in patients on first visit; verify and collect general information.
• Verify insurance information and notify clinicians of arrival and readiness.
• Make appointments for returning patients and print reminders/school/work excuses.
• Coordinate payments and account resolutions; manage mail and shipments.

Job description

Rothenberg Orthodontics is hiring a Front Desk Coordinator I to join our growing team in Madison, NJ. You will greet patients, route calls, verify insurance, schedule visits, and assist with payments, reminders, and patient information updates.

A year of admin experience is preferred, and bilingual skills are a plus in a busy orthodontic practice. We offer competitive compensation with benefits including medical/dental/vision, life, short- and long-term disability, and a 401(k) plan plus paid