P/T Scheduling/Insurance Coordinator

Smile Doctors Affiliate; Madison (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Insurance (medical, dental, vision, & 

Life insurance

Short & long-term disability

401(k) plan

Paid time off & holidays

Brace discounts

Job summary

Rothenberg Orthodontics is hiring a Front Desk Coordinator I to join our growing team in Madison, NJ. You will greet patients, route calls, verify insurance, schedule visits, and assist with payments, reminders, and patient information updates.

A year of admin experience is preferred, and bilingual skills are a plus in a busy orthodontic practice. We offer competitive compensation with benefits including medical/dental/vision, life, short- and long-term disability, and a 401(k) plan plus paid

Qualifications

• High School Diploma or equivalent required.
• 1 year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine nature of visit, and notify appropriate team member(s).
• Answer, screen, and route incoming calls; take messages as needed.
• Check in patients on first visit; verify and collect general information.
• Verify insurance information and notify clinicians of arrival and readiness.
• Make appointments for returning patients and print reminders/school/work excuses.
• Coordinate payments and account resolutions; manage mail and shipments.

Job description

Looking for a career that makes you smile?Rothenberg Orthodontics is seeking a Front Desk Coordinator I to join our growing team.How you’ll make us better:Greet and receive customers, determines nature of visit, and notifies appropriate team member(s).Performs various administrative duties.Welcomes visitors to the practice and provides information about clinic featuresAnswers, screens, and routes incoming calls and takes messages as neededChecks-in and collects general information from patients on their first visitVerifies insurance informationNotifies clinicians of patient arrival and readinessMake appointments for returning patients as necessaryPrints/reprints appointment reminders and school/work excusesMay make changes to the patient schedule as necessaryCoordinates payment arrangements or account resolutionReceives, stores, and delivers shipments and mailTakes payments and posts to accountUpdates charts and patient informationDrives internal marketing initiatives and fosters participation from everyoneYour special skills:We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:Ability to communicate effectively verbally and in writingAbility to listen and understand information verbally and in writingPrerequisites for success:High School Diploma or equivalent requiredOne (1) year of administrative experience preferredBilingual a plus, but not requiredThe Perks:In exchange for the dynamic contribution you’ll bring to our team, we offer:Competitive salaryMedical, dental, vision and life insuranceShort and long-term disability coverage401(k) plan2 weeks paid time off in your first year + paid holidaysDiscounts on braces and clear aligners for you and your family membersWhy Rothenberg Orthodontics?We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.Pay Range: $18.00 - $22.15This is the perfect opportunity to grow with an expanding organization! Apply today!