Orthodontic Front Desk Pro: Scheduling & Patient Care

Smile Doctors Affiliate; Springdale (AR); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(k) plan

Medical, dental, vision, and life保险

Short and long-term disability

Job summary

Whitlock Orthodontics is seeking a Front Desk Coordinator I to greet patients, manage check-in, and coordinate the patient flow. You’ll verify insurance, schedule appointments, and assist with administrative tasks to keep the practice running smoothly.

The ideal candidate has a High School Diploma and at least 1 year of administrative experience; bilingual skills are a plus. This on-site role includes benefits such as medical insurance and paid time off as part of a friendly, people-first

Qualifications

• High School Diploma or equivalent required.
• 1 year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine nature of visit and notify appropriate team member(s).
• Perform various administrative duties and welcome visitors, providing information about clinic features.
• Answer, screen, and route incoming calls and take messages as needed.
• Check-in and collect general information from patients on first visit and verify insurance information.
• Notify clinicians of patient arrival and readiness and make appointments for returning patients.
• Prints appointment reminders and school/work excuses; adjust schedules as needed.
• Coordinate payment arrangements or account resolution; manage shipments and mail.
• Take payments and post to accounts; update charts and patient information.

Skills

Verbal communication

Written communication

Active listening

Education

High School Diploma or equivalent

Job description

Whitlock Orthodontics is seeking a Front Desk Coordinator I to greet patients, manage check-in, and coordinate the patient flow. You’ll verify insurance, schedule appointments, and assist with administrative tasks to keep the practice running smoothly.

The ideal candidate has a High School Diploma and at least 1 year of administrative experience; bilingual skills are a plus. This on-site role includes benefits such as medical insurance and paid time off as part of a friendly, people-first