PSOC Supervisor: Physical Security Ops Lead

Tampa Electric Company; Lutz (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive Salary

401k Savings plan w/ company matching

Pension plan

Paid time off

Paid Holiday time

Medical, Prescription Drug, & Dental

Tuition Assistance Program

Employee Assistance Program

Wellness Programs

On-site Fitness Centers

Bonus Plan

Job summary

Tampa Electric Company seeks a Supervisor for the Physical Security Operations Center to lead a team of operators across multiple shifts, ensuring 24/7 readiness and effective monitoring of CCTV, access control, and alarms. The role emphasizes coaching, performance management, and compliance with security protocols.

The position requires 5+ years in security or related fields, 2 years of leadership, and a high school diploma with preferred degrees in criminal justice or related areas.

Qualifications

• Strong situational awareness and diligence.
• Ability to remain calm and decisive under pressure.
• Excellent communication and people skills.
• Familiarity with security technology (CCTV, access control systems, radios).

Responsibilities

• Oversee a team of operators across multiple shifts and manage scheduling for 24/7 readiness.
• Ensure proper functioning of security systems and timely response to incidents and alarms.
• Review and approve incident reports, logs and system alerts.
• Develop and deliver training for operators on system use and procedures.
• Coordinate emergency response with internal security teams and external agencies.

Skills

Situational awareness

Calm under pressure

Communication skills

Security technologies

Education

High school diploma or equivalent

Associate or bachelor’s degree in criminal justice or related field

Tools

CCTV systems

Access control

Radio communications

Job description

Tampa Electric Company seeks a Supervisor for the Physical Security Operations Center to lead a team of operators across multiple shifts, ensuring 24/7 readiness and effective monitoring of CCTV, access control, and alarms. The role emphasizes coaching, performance management, and compliance with security protocols.

The position requires 5+ years in security or related fields, 2 years of leadership, and a high school diploma with preferred degrees in criminal justice or related areas.