PSOC Supervisor — Lead 24/7 Security Operations

New Mexico Gas Co - Peoples Gas - Tampa Electric; Lutz (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive Salary

401k Savings plan

Pension plan

Paid time off

Medical, Prescription Drug, & Dental

Tuition Assistance Program

Employee Assistance Program

Job summary

Tampa Electric Company is seeking a Supervis or Physical Security Operations Center to manage daily PSOC operations at the Bearss site in Lutz, FL. You will supervise operators, ensure CCTV, access control, and alarm systems function reliably, and coordinate emergency communications for critical energy infrastructure.

Responsibilities include training, shift leadership, and maintaining compliance with security standards.

Qualifications

• High school diploma or equivalent required.
• 5 years of experience in law enforcement, security, military, public safety communications, or related field.
• 2 years of supervisory leadership experience.
• Basic instructor-led 40-hour telecommunicator course within 3 months of employment.
• CPR/First Aid/AED certification within 3 months; TWIC clearance within 3 months.

Responsibilities

• Oversee a team of operators across multiple shifts to ensure 24/7 readiness.
• Ensure proper functioning of CCTV, access control, alarms, and communication platforms.
• Review and approve incident reports, dispatch logs, and system alerts.
• Develop and deliver training programs on system use and emergency protocols.
• Coordinate with internal security teams and external agencies during emergencies.

Skills

Team leadership

Situational awareness

Communication skills

Emergency communications

Security technology familiarity

Shift coordination

Education

High school diploma or equivalent

Associate or bachelor’s degree in criminal justice or related field

Tools

CCTV systems

Access control systems

Radios

Job description

Tampa Electric Company is seeking a Supervis or Physical Security Operations Center to manage daily PSOC operations at the Bearss site in Lutz, FL. You will supervise operators, ensure CCTV, access control, and alarm systems function reliably, and coordinate emergency communications for critical energy infrastructure.

Responsibilities include training, shift leadership, and maintaining compliance with security standards.