Provider Success Manager — Remote-First, Value-Based Care

Counterpart Health; Fort Worth (TX); Hybrid; USD 108,000 - 140,000; Full time

Benefits offered by this job

ESPP

Phone stipend

Remote-first culture

Job summary

Counterpart Health is seeking a Provider Success Manager for the Dallas–Fort Worth area to establish relationships with primary care providers and drive adoption of Counterpart Assistant. You will manage a portfolio of provider partnerships, ensuring practices successfully implement and maximize use of CA to succeed in value-based care.

The role requires 5–7+ years in provider engagement or healthcare account management, deep knowledge of primary care workflows, and the ability to travel up to

Qualifications

• 5–7+ years of experience in provider engagement, healthcare account management, or value-based care consulting.
• Proven ability to build collaborative relationships with clinicians and staff to drive adoption and retention.
• Deep understanding of primary care/ambulatory care workflows and improving clinical processes.
• Knowledge of EHRs, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements.
• Strong project management skills with ability to prioritize initiatives and drive outcomes.

Responsibilities

• Own & Manage Provider Relationships: primary point of contact for provider partners and drive adoption of CA.
• Support Provider Recruitment Activities as Product SME: onboarding and training best practices with in-office workflows.
• Optimize Provider Success & Retention: implement engagement plans to maximize platform use and value-based care success.
• Lead Data-Driven Decision-Making: analyze provider metrics and identify trends, opportunities, risks.
• Influence and drive adoption of best practices across PCP practices.
• Cross-Functional Player: collaborate with sales, product, and operations to refine offerings.

Skills

Provider engagement

Healthcare account management

Value-based care consulting

Relationship management

Medicare knowledge

Project management

Tools

EHR systems

Job description

Counterpart Health is seeking a Provider Success Manager for the Dallas–Fort Worth area to establish relationships with primary care providers and drive adoption of Counterpart Assistant. You will manage a portfolio of provider partnerships, ensuring practices successfully implement and maximize use of CA to succeed in value-based care.

The role requires 5–7+ years in provider engagement or healthcare account management, deep knowledge of primary care workflows, and the ability to travel up to